fortegra warranty rooms to go

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Posted on August 29, 2020

On January 4th, 2020, I purchased a leather couch and recliner ($3,000). We don't jump on or slam it around, we sit on couch, lay on couch and sit in chairs and I don't think our 1 year old would have the strength to break the furniture. We left and called CS to have someone come look to see about repairing/replacing the broken furniture. Purchased the warranty plan. I called Synchrony and the balance is still due. The warranty that they charge you for is ONLY for food and beverage stains. When you purchase there furniture there so nice, after the sale is complete you get no help after. For prompt service and to avoid a lengthy wait time, you can file your claim online or … Suing them will be a waste of your money.Just make it a personal project to spread the word. We use cookies to improve your experience on our site and to show you personalised advertising. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. Lourdes C.

Original review: Nov. 9, 2019. They advised the damages were not accidental and in fact intentional. I waited a few days it still wasn't fixed.

Reply. We at Rooms To Go are very proud of our integrity and welcome anyone that is having an issue with their purchase to contact us for assistance. Our office has reached out to our customer to acquire copies of their Finance statements so And then I call Rooms To Go online support again, they said, they see where I should not be charged and they will fix it. This caused an uproar with sales people in my store and Corporate turned around and made emails “unavailable” to anyone except the store manager. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. BBB accredited since 10/1/1991. High(er) pay for furniture retail.
It is now August 26 and I have been going back and forth with them since June 6th. Went to rooms to go kids located at 2330 Pleasant Hill RD Duluth Ga 30096 beware get it in writing the warranty is a money making scam. I was transferred to Matthew, the manager, he says he will get this resolved and call me back. I wait two days, then check with Synchrony and it still shows I have a balance owed.

I had tried twice...Watching 8/28/20. I’m experiencing the same issues. I have ink pen damage and they refuse to honor . I waited a week and the charge was still on my card. If you still have trouble viewing any part of our web site, or if your browser and computer combination cause pages to be rendered unreadable, please let us know so we can address the problem. that our Finance department can research this matter further. We purchased a couch, dining table with 6 chairs.

Don’t go there!! I put the purchase on my Rooms To Go credit card. He states that I can put in a dispute that will take 60 days. I called them back and they said I needed to call the store because only the store has authorization to change the balance. Went to rooms to go kids located at 2330 Pleasant Hill RD Duluth Ga 30096 beware get it in writing the warranty is a money making scam. As a former employee, I can tell you that this is the most misleading company that I have ever worked for.

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